Refund Policy

For HTCA.PRO Email Marketing Services

Effective Date: August 1, 2023

Thank you for choosing HTCA.PRO for your email marketing needs. We are committed to providing you with the best service possible. This Refund Policy outlines our approach to refunds in different scenarios. Please read this policy carefully before making any purchases. By engaging with our services, you agree to the terms and conditions outlined below.

1. Setup Fee: The setup fee is charged to cover initial costs associated with domain acquisition, email setup, email sending tools, verification tools, and lead acquisition. This fee is non-refundable once the setup process has been initiated.

2. Service Initiation: Upon payment of the setup fee, we will promptly initiate the setup process. Once the setup process has commenced, the setup fee becomes non-refundable.

3. Refund Eligibility: If, for any reason, we are unable to initiate the setup process within the agreed-upon time frame or if we fail to procure the necessary tools as specified, you are entitled to a full refund of the setup fee.

4. Cancellation by Customer: If you decide to cancel your engagement with HTCA.PRO before the setup process has begun, you are entitled to a full refund of the setup fee.

5. Cancellation by HTCA.PRO: If HTCA.PRO is unable to fulfill the setup process for reasons such as unavailability of tools, technical limitations, or any other unforeseen circumstances, you will be eligible for a full refund of the setup fee.

6. Refund Process: To request a refund, please contact us at mehedi@htca.pro with your full name, business name, and details of the request. We will review your request and process refunds within 7 from the date of the request.

7. Refund Method: Refunds will be processed using the same method of payment you used to make the initial payment.

8. Refund Contact: For any refund-related inquiries or requests, please contact our customer support at mehedi@htca.pro

9. Changes to the Refund Policy: HTCA.PRO reserves the right to update or modify this Refund Policy at any time. Changes will be effective upon posting on our website. It is your responsibility to review this policy periodically for updates.

10. Contact Information: If you have any questions or concerns about this Refund Policy, please contact us at mehedi@htca.pro

By engaging with HTCA.PRO’s email marketing services and paying the setup fee, you acknowledge that you have read and agree to the terms outlined in this Refund Policy.

Mehedi is Email Marketing Specialist
Md Tangeer Mehedi
CEO | htca.pro