We strive to deliver high-quality services to meet your expectations. However, we have specific refund policies based on the services provided. Please review the details below:
Cold Email Setup
- No Refunds After Setup Begins: Once the setup process begins, typically within 6 hours of your payment, refunds are no longer available.
- Monthly Management: For subscription-based management, you must cancel your subscription before the next billing cycle begins to avoid charges for the upcoming month.
Pay-Per-Lead Model
- 45-Day Guarantee:
We offer a 45-day refund guarantee under the following terms:- The setup fee covers expenses such as purchasing domains, emails, and leads, and establishing the necessary cold email infrastructure.
- These setup costs are non-refundable and are incurred from the first day of payment.
- Refund Conditions:
If we fail to deliver at least one booked meeting within 45 days of running your campaign, you may request a refund. - Industry-Specific Policy:
This refund policy applies only to the Commercial Cleaning and Staffing/Recruitment Agencies industries. If you request services for another industry or negotiate a reduced setup fee, the refund policy will not apply.
We are committed to transparency and maintaining a professional working relationship. If you have any questions about this policy, please contact us at https://htca.pro/#Contact